Friday Fix: November 3, 2017

Massena Hospital Focuses on Patient Satisfaction, 7 Things to Know for Open Enrollment, and Opioid Crisis Informational Videos

friday fix

We get it – keeping up with daily news is hard.

That’s why every other week, North Country Vitals picks three pieces of important healthcare news and compiles them into the Friday FixSome are local and others affect our state, country, or world. We even do our best to break down complicated subjects and offer commentary to help you understand how the news affects your daily life.

So, what has been making headlines in healthcare recently? Here’s what we found:

1. “Massena Memorial Hospital continues focus on in-patient, Emergency Department satisfaction”

This article in the Watertown Daily Times details steps taken by Massena Memorial Hospital to improve the experiences of patients receiving inpatient or emergency department care. One strategy, being adopted by some of the physicians at the hospital, is to adjust employee salaries so that doctors and nurses are paid based on how well they interact with patients.

“We’re actually putting our money where our mouth is. If you want more income, we expect you to interact with our patients in the Emergency Room in a different way than maybe you’ve done before,” CEO Robert Wolleben told the Times in an interview.

Another strategy being implemented is to give each patient leaving the hospital’s emergency department a “discharge folder,” which gives patients medication and prescription information, instructions from their doctor, and information on the Patient Portal, where they can find their medical history online. To read the full article, click here.

2. “Signing up for Obamacare amid uncertainty; 7 things to know in NY”

As debate and uncertainty continue around federal health law, this article from aims to give New Yorkers a few pieces of advice during open enrollment for Obamacare, which began on Wednesday.

The first point the article makes is that health insurance is still required. Despite confusion caused by the federal healthcare debate, the article states: “Obamacare is still the law of the land, which means nearly all Americans are still required to have health insurance or pay a penalty.”

It goes on to talk about how the Child Health Plus program and the Essential Plan may be in jeopardy, how many in New York will see lower premiums, and how New Yorkers get more time to enroll. Click here to read all “7 things to know.”

3. “What caused the opioid crisis?”

This video from Politico is part of a series of short videos called “Politico Explains,” and one of a few dedicated to explaining our nation’s opioid crisis. According to the clip, more than 33,000 Americans die every year from overdoses. If you’re looking for a quick, easy, and graphically-pleasing way to learn more about the opioid crisis, click here to watch.

Stop by November 17 for the next Friday Fix!


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