Outpatient Services Growing at Massena Memorial Hospital

The Hospitals network of clinics have treated 18,770 patients in the first half of 2017

outpatient services

At a board of managers meeting earlier this week, Massena Memorial Hospital officials revealed that visits to the hospital’s outpatient clinics are up more than 11 percent compared to last year.

More than 1,874 patients have used the hospitals outpatient “Outreach Clinics” this year, an increase of 11.09% from 2016. Outpatient activity in the hospital’s emergency department has also increased this year, with nearly 1,400 patients being treated per month.

Combined, the hospital’s North Country Family Network of Clinics have treated 18,770 patients in the first half of 2017.

Hospital officials suggested that this increase in patient activity is related to a growth of physicians at the hospital, as well as investments in technology, equipment and improved patient relations.

For instance, in June the hospital welcomed the St. Lawrence Internist Medicine Practice to its network as part of its employed physician practices. It also hired Dr. Myo Win at its Louisville Family Health Center, which has seen 29% more patients than it did last year. Other clinics and hospital departments have seen patient numbers increase by the following percentages since last year:

MMH Medical Group: 31%

North Country Women’s Health Practitioners: 26%

MMH Surgical Group: 20%

Massena Neurology: 15%

MMH Cardiology: 19%

MMH Walk-In Clinic: 5%

“We continue to focus as a team on the future to ensure MMH is a place where patients want to come, physicians want to practice, our employees want to work and of course our community chooses for their medical and healthcare,” CEO Robert G. Wolleben said. ““Despite the challenges that pop-up every day, we are making real progress on this front as evidenced by the growing number of patients we serve both in the hospital and our outreach clinics.”

This month, Massena Memorial Hospital welcomes Dr. Henri Gaboriau — a board certified Otolaryngologist (Head and Neck, Facial Plastic and Reconstructive Surgeon) — who is joining the hospital’s surgical team. With this addition, the hospital will be able to offer the new service of Facial Plastic and Reconstructive Surgery and Otolaryngology to its patients.


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